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Shipping & Delivery
Physical orders are shipped with FedEx, UPS or USPS shipping. If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day. If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Shipping fees are calculated by weight so price depends on the amount of merchandise you order.
Your items may be returned or exchanged within thirty days from when it was shipped, with a Return Merchandise Authorization which is obtained by contacting us. You will only pay for original paypal fee, return shipping and insurance fees. To receive a return authorization on orders, please request an RMA in the form above or by emailing us directly.
Tracking Your Order
Please enter your Paypal transaction number, along with your full name, e-mail address and phone number. For the latest updates available, it's advised you check your confirmation through Paypal and use the FedEx®, UPS or USPS tracking numbers provided for your order.
30-Day Money Back Guarantee
Our 30-day money back guarantee allows you to return your item for any reason. Once we've recieved the item, we'll happily provide you with an exchange or full refund.
100% Secure Ordering via Paypal
Paypal provides an extra level of security for your payments since we never see your sensitive financial details. It's all handled via Paypal, which uses the industry's most secure data encryption technologies and physically secure servers that aren't connected directly to the Internet. You don't need a paypal account to place an order, but if you do have a private Paypal account you can pay via other methods, like your paypal fund balance or direct from your checking account/bank account, debit card and credit cards.
Krystal Ball Online never sells or shares your information. Any info you provide may be used to: facilitate your purchases and/or provide the services you request, confirm / track your order, respond to inquiries and requests, compare and review your personal information for errors, omissions and accuracy, prevent / detect fraud or abuse, identify your product and service preferences, understand customer demographics, preferences, interests and behavior and to contact you (via email, postal mail, or telephone) regarding products and services of possible interest to you.